Introduction
At The Art Department Newcastle ("we," "us," "our"), we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our website and services.
1. Information We Collect
We may collect the following types of personal information:
- Personal Identification Information: Name, email address, phone number, mailing address.
- Demographic Information: Age, gender, preferences, and interests.
- Transaction Information: Details about payments to and from you and other details of products and services you have purchased from us.
- Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Usage Data: Information about how you use our website, products, and services.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
2. How We Collect Information
We collect personal information through various methods, including:
- Direct Interactions: When you fill out forms, subscribe to our newsletter, make purchases, or communicate with us directly.
- Automated Technologies: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns.
- Third Parties: We may receive personal data about you from various third parties, including analytics providers and advertising networks.
3. Use of Your Information
We use your personal information for the following purposes:
- Service Delivery: To process and deliver your orders, manage payments, fees, and charges, and collect and recover money owed to us.
- Communication: To manage our relationship with you, including notifying you about changes to our terms or privacy policy, and responding to your inquiries.
- Marketing: To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.
- Improvement: To administer and protect our business and this website, including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data.
- Legal Compliance: To comply with legal obligations, such as maintaining records for tax purposes or responding to legal requests.
4. Disclosure of Your Information
We may share your personal information with:
- Service Providers: Third parties who provide services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- Affiliates: Our subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
- Legal Obligations: Third parties to whom we are required to disclose your information by law or to protect our rights, property, or safety, or that of our customers or others.
- Business Transfers: Third parties in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
5. International Data Transfers
We do not transfer your personal information outside Australia.
6. Data Security
We have implemented appropriate security measures to prevent your personal information from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.
7. Data Retention
We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
8. Your Rights
You have the right to:
- Access: Request access to your personal information.
- Correction: Request correction of the personal information that we hold about you.
- Deletion: Request deletion of your personal information.
- Objection: Object to processing of your personal information where we are relying on a legitimate interest.
- Withdrawal of Consent: Withdraw consent at any time where we are relying on consent to process your personal information.
To exercise any of these rights, please contact us at hello@theartdepartment.com.au.
9. Cookies and Tracking Technologies
Our website uses cookies to distinguish you from other users, provide you with a good experience when you browse our website, and allow us to improve our site. You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies.
10. Third-Party Links
Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our website after the effective date of any changes constitutes your acceptance of the revised policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: hello@theartdepartment.com.au
