By completing a firing request form, you agree to these terms and conditions.
We provide the schedule for firing and ALL all kilns are packed by technicians.
There is a first come first serve for anything other than a full kiln.
We will only fire pieces made if you have ceramic experience (have taken one of our 4-6 week classes or equivalent elsewhere)
We do not guarantee you will have your items by a specific date, so give yourself plenty of time.
Small items such as beads must be fired on a setter, provided by yourself, with items already loaded. It will be weighed with your pieces in-situ.
Kiln misfires happen! We will run you through again free of charge.
Kiln mishaps happen (it’s a potters risk)! We are not responsible if your piece exploded, warps or is otherwise damaged as a result.In the unlikely event your piece is dropped or damaged by a technician, or incorrectly fired through human error, we will not charge for firing, and offer credit of that amount, to remake and fire it for free.
Kiln delays can happen and we hold the right to amends kiln schedules.
Concerned about a runny glaze? Make and put it on a setter. If your glaze runs and you didn’t provide a setter, you will be charged a kiln shelf cleaning fee of $50. If you put the wrong clay body into a firing and it melts, you will be charged a kiln shelf cleaning fee in line with how much time it takes to clean the shelves. - if it's in the elements and bricks it gets very expensive, very fast, so be sure what temperature your clay is.
If your work catastrophically melts or explodes, you will be charged for any damage to the kiln, and may have to pay other potters for any damaged work.
Glazes must not flash, or contain salts.
Please don’t get experimental with what you put in your body or glaze without telling us. It’s very dangerous and we need to vet each addition.
VERY IMPORTANT
Solid sculptures, or armatures are a no-no. If your work looks like it’s going to break or explode, we can’t fire it.
Vitrifying a broken/non-functional piece so it can’t break down and is just landfill, so it we won't fire it.
By completing a firing request form, you agree to these terms and conditions.